Address: 1662 W Hunt Hwy, San Tan Valley, AZ 85143, USA
“A temporary worker was apparently making a decent amount of delivery errors due in part to short-staffing this location is experiencing, I was affected by this and I was very upset. I filed a claim and a person at this office got right to me (via phone) and let me air some grievances and then helped me figure out what to do next. Further, the rest of the team at this office were also very diligent and kind in trying to help me navigate what the next steps would possibly be. The package I was expecting was somewhat expensive but more importantly of very sentimental value to me so I was really sweatin’ it hard. I ended up coming in to check if someone turned in said package and I ended up speaking with a supervisor. I was able to let him know my feelings on the matter; he received my statements and questions warmly, kindly, and patiently. It helped me be able to regulate the stress of the situation a lot easier- the feeling of being heard while not being totally (or in this case at all) blown off is hugely comforting. The other MVP here is our regular carrier- when they returned, they went above and beyond and actually found my package and delivered it to me today (thanks in part to the folks that received by mistake it and wrote “NOT MY HOUSE” lol). Thanks to this office for giving it a rounded try to find my very important package.”
Address: 1651 E Pima Rd, San Tan Valley, AZ 85140, USA
“Craig did a great job with my Jeep. I had a slight steering issue and he made some adjustments without having to replace any parts. I asked him to go ahead and do an oil change and flush the coolant system and within an hour he was done and the Jeep was ready to go. I’m definitely going to take my business to Craig for now on.”
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