Address: 405 S Palm Ave, Alhambra, CA 91803, USA
“Very nice service ☆☆☆ Silvia is very patience and kind ♡”
Address: 2220 Edward Holland Dr, Richmond, VA 23230, USA
“Needed to get in and out of a storage unit quickly. Easy to get in less convenient to get the things out. Jessica is the ONLY reason I am giving this particular location 5 stars — my experience with the management Jacqueline has been below average, unfortunately I would NEVER recommend this location because of the lack of service on Jacqueline and her team. If you need storage go elsewhere unless this location starts being serviced by people who truly enjoy being of service! Jessica drove from another location and waited almost 2 hours to open up the office on a weekday. Jessica is a role model employee and she is truly kind as a human being.”
Address: 1641 W Main St #320, Alhambra, CA 91801, USA
“Great service and very responsive customer service. Shipping was really great and fast. Drivers in both US and TW were very helpful despite the pandemic. I would definitely recommend this company to International students like me who want to ship all their belongings.”
Address: 2500 W Hellman Ave, Alhambra, CA 91803, USA
“I just closed my unit because I'm moving to another state. I've had this unit since they opened the new building. Mengjie Chen was key to why I'm giving this review. He wasn't there when I left but I wanted to personally thank him. Over the years, trying to let go of personal items has been emotionally hard, and he would come by and check on me and encourage me "let me take this for you, it will be less stress, you'll see." I'd get migraines and be on the verge of tears after hours of purging, and that simple kindness (which was more work for him) would be a huge relief. He even remembered small personal info we talked about the last time over six months ago. A really good human being. Because of his genuinely helpful and kind heart, an always clean and safe building and tenants, and an overall positivity in the music and atmosphere, it was probably the only 100% satisfied customer experience I've ever had in anything (that says a lot about how picky I am). I actually felt tempted to hold an empty unit because the service was so good! I was sad I didn't get to say this to him in person, but thank you. Business really is about people. If I move back, I'll pay any price if he is still here!”
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