Address: 17267 Ventura Blvd, Encino, CA 91316, USA
“Ping Pong Chinese is awesome! All of the dishes had great quality ingredients and were cooked really well. They definitely don't order in and reheat like most places. We ate here with 6 people and everything was fantastic. Deserves a higher rating for sure. Only thing that was odd is that the raspberry iced tea and lemonade were carbonated, but not a big deal. I don't live in the area, but would go back in a heartbeat.”
Address: 16060 Ventura Blvd, Encino, CA 91436, USA
“UPDATE July 13, 2022 : I took my pizza back yesterday and spoke to Mike the manager. He was very apologetic, fired up a new pizza for me, and added the credit for the pizza that the previous employee said he was putting in their system that was not entered as previously promised. Not sure what happened the day before, but I'm happy to report that Mike handled the situation with first class customer service. New picture added of my fresh pizza along with the updated rating. JULY 12, 2022: I was excited to have Fresh Brother's pizza since it had been a while since having one. Their pizza has always been fresh and flavorful. Ordered Veggie with extra toppings. Was handed the incorrect pizza...cheese pizza with no toppings. Realized this when I got home...25 minutes away. Called them and they apologized and offered me a credit for another pizza on another day. I didn't want cheese pizza so I drove 25 minutes back to get the veggie pizza I originally ordered. Didn't think they would literally give me the same pizza that has been sitting there since they handed me the wrong pizza. Drove 25 minutes to get home to a soggy pizza stuck to the paper they placed under the pizza with burnt edges stuck to the paper. They had handed me the pizza I ordered 1.5 hours before. I couldn't get one slice to release from the paper with the full crust under it even after using a spatula to release. One piece I ate...because that was my dinner... the crust was stuck to the paper so i was only able to eat the toppings. Very disappointed in the results after spending $30.00. They should have fired a new pizza when I called them knowing it was going to take me another 25 minutes to get there. Everyone knows you don't complain about food because you never know who's in the kitchen that's going to seek revenge for a mistake they made. After 1.5 hours back and forth, I wasn't going to take it back last night. But they will be getting their pizza back today after work.”
Address: 17020 Ventura Blvd, Encino, CA 91316, USA
“This location is one of the best I've experienced.”
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