Address: 6925 St Estaban St, Tujunga, CA 91042, USA
“I bought a refurbished laptop at a discount and that meant a delay in fulfillment. Fine with me. I was told over the phone exactly how long it would take and that turned out to be true. I was provided UPS tracking so was able to be home when it arrived due to its accuracy. The model I received was not the exact one I ordered - it was actually an upgrade! The box it came in was awfully large and I thought I must have ordered a desktop...then I saw the careful packing job that framed my diminuitive laptop. This thing would have to fall off a 10 story building to bust itself up. I did not know exactly how to operate it when it arrived so I called the toll free number and spoke to Michael, who walked me through my Duh moments and got the excellent machine working beautifully. I was disappointed that there was no manual included, but Michael recommended I go to the manufacturer home page where I downloaded user tips. In that document I was alerted to the internal users guide on the machine which I have yet to explore fully, but has me flying all over the features. As we speak my battery is recharging and Im typing this review via my pre-loaded internet connection. I highly recommend this big company who yet retains the Mom and Pop feel. ”
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