RALLY BUICK GMC CADILLAC

• Tom Dewald
  
  
  (January 10, 2019, 1:26 am)

  It has improved since my last experience 2 cars ago. Still a bit pressured, but in a helpful way. It all happened so fast, until 3 hrs of final forms and closing stuff. Still, that's the nature of car dealerships. This dealership is a nice local dealership, and so far, the managers and sales people have all been friendly, polite and helpful. It really is a Buick GMC place and Cadillacs just happen to be there. I prefer to shop for my luxury vehicle in a nice posh environment, sipping a complimentary Keurig at least, possibly warm cookies like Lexus, who have a multi-coffee drink machine as well. Just a different socioeconomic geography.

• Russell Bloom
  
  
  (December 25, 2018, 1:19 pm)

  STELLAR Service Department at Rally GMC! Apologies for the late post on this, but I definitely wanted to give credit where credit is due. I own a 2017 Chevy Silverado (5.3L) with a 2.9L Whipple Supercharger kit on it. As a result, most dealerships are scared to touch the vehicle (AV Chevy being the most notable example). I was having problems with my HVAC system as well as a steering wire/sensor that was throwing an error code. AV Chevy automatically blamed it on the supercharger and declined work on the vehicle. I went to Rally GMC on 10/22/18 at the recommendation of a friend. Tania Martinez (service advisor) promptly took the truck and promised to have a solid look at it. She called me a day later stating that the HVAC and steering problem would be covered under warranty and indeed had nothing to do with the SC. Kudos to her and Sean Williams (ASE GMC Tech) who patiently explained the problem and showed me the problem out in the service bay where my truck was being worked on. Rally GM Service has a new lifetime customer!

• Julie Macias
  
  
  (November 22, 2018, 11:32 am)

  Great service. Comfortable waiting lounge. Convenient chargers to charge phone

• William Kelly
  
  
  (August 4, 2018, 10:52 am)

  The staff, and particularly the service manager, went above and beyond to address my necessary repairs and questions in a timely manner. I waited at the dealership less than 3 hours before my air conditioning fan was replaced and I was back on the road. While you wait, the receptionist periodically circulates in the waiting area to offer something to drink or a snack. Excellent personal service and reasonable prices.

• Shaquoia Ivery
  
  
  (September 29, 2017, 2:45 am)

  Had a recall on my car and everyone was helpful and had me in and out. Plus washed my car. And Dave was really helpful and efficient.

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