Paramount Convalescent Hospital

This is an absolutely wonderful facility. They take care of their patients and the family. They updated us on the condition of our family member on a regular basis. Those involved in treatment (nurse, physical therapist, social services coordinator) met with us in a contactless setting and answered our questions.
When we were dealing with insurance issues they stepped in to provide guidance. The staff was patient in helping us understand areas where we were questioning coverage decisions.
They assisted us in finding a good board and care upon release. Then, when most facilities would end the relationship, they followed up to coordinate getting a hospital bed, physicial therapy and physician-nurse on-site visits.
You can not go wrong with this hospital.

My mother in law stayed here twice, the first time she wasn't very happy we didn't understand why. She wouldn't explain just she didn't like it so we left it alone it was a short stay. After having to go back a second time I was refusing her to return and Lauren called me and asked what happen. After talking with my mother in law she didn't like sharing rooms with 3 other people she felt crowded and just didn't like it. Lauren took care of it, everytime my mother in law called with any complaint (and most complaints were her wanting things her way) I called Lauren or the charge nurse and it was handled even if it was just talking to my mother in law. I learned of you have a issue voice it they are there to help your loved ones stay but they can't change if you wait to make a bad review to change it you must speak up. After we made our concerns vocal they all worked hard to make my mother in laws stay as comfortable as they could her care was great and they made sure we had all the information in her treatment. Thank you Lauren, Joanne and the director for listening not only to us but to my mother in law....