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The overall facility environment and support staff, as well as food and activities offered, are very good. However, be aware that administration here becomes quite defensive if you bring up any concerns about your loved one’s care. Additionally, after our loved one’s sudden passing there, I was not only made to feel like it was somehow our fault by not having administration start hospice services prior to the death but I received no personal condolences (other than from the very friendly sales director) from the head administrator and in fact was completely ignored by her even though we saw each other on multiple days as I facilitated cleaning out our loved one’s room. A very negative experience: UPDATING REVIEW I have to say that we were treated like royalty by all administrative staff but particularly from the executive director our last few days of clearing out our loved one’s apartment. Genuine compassion and concern was demonstrated and we now feel totally satisfied that our loved one made the right choice to live at this facility.

My Dad was a long time resident of Green Valley, and after he hit 89 years of living, it was no longer safe for him to live in his home alone. He refused to move closer to me (in Las Vegas), so I looked at pretty much all the assisted living facilities in the area, and we found Silver Springs to be the best fit. I cannot tell you what a comfort it was knowing he was in the best place possible. The staff there are so caring, from the hostess and workers in the dining room, to the Director, Caregivers, and Maintenance staff. My Dad was a handful (he had Dementia), yet they went above & beyond what I could ever have imagined. Whenever he had a problem with something, they did everything they could to resolve his issues. The communication between myself and the Nursing staff & Director was awesome. Every time I visited him, it felt like he was staying in a 5 Star resort. I can recommend this facility to anyone who is in need of Assisted Living and are looking for THE BEST!!!

Best Place Ever! No need to look anywhere else! The entire staff treated my 92-year old mom like a queen. My family feels so fortunate that we found Silver Springs! The quality of the facility, the food and the positive culture created by top management shows in all the employees. I strongly encourage anyone to visit, meet the team and your decision will be easy. Silver Springs is a top tier location and it was very easy for me to give it a 5 Star rating.

We were able to move both of my parents into Silver Springs immediately, which was an enormous blessing as they were in a crisis, not to mention a global pandemic. The staff was amazing!! They helped manage all of the paperwork, including necessary legal and health requirements, in an efficient and professional manner. At a time when our family was overwhelmed, they guided us, supported us, and went above and beyond to ensure that we could have peace of mind and our parents could be well cared for. Every single person we encountered was kind and helpful, both staff and residents. The facility is beautiful and well maintained. We have not seen dad this happy in years. We hope that our parents enjoy many years to come at Silver Springs!

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Silver Springs took awesome care of my grandfather while he was with them. He chose their service when he didn't want to live alone anymore. Their dining service was a big seller for him. The staff here is unbelievably friendly. They offer many levels of care including hospice. They do not, however, serve memory care patients. If you're unsure of your care needs, I suggest going to an interview with Sharon Roffman, the sales manager there. She is like the long-lost family member you didn't know you were missing. Caring and convivial, she will have the answer to all of your questions and if she doesn't know she will find out. I would highly recommend this home to anyone who is looking for more of a community to be a part of when living a lone doesn't fit your lifestyle needs.