Apple Carlsbad

I was dreading walking in, afraid I’d be pushed aside or made to feel inadequate. WRONG! The Apple staff could not have been more kind, patient, professional, and helpful. Thank you for helping me with my computer and with the purchase of a new iPad.

This Apple Store is on the smaller side but that’s just fine because it still sells all of the same products you’d find at a larger Apple Store. There are always plenty of employees to help you out at any time and they almost always have in stock whatever it is that I want to buy that day. I have been here on launch day for new products and it always amazes me how well organized their staff is and how efficient everyone always is at helping everyone out but also making sure that all of our needs as customers are met every time. I never feel like I am being ignored but at the same time I never feel like I’m being pestered by the employees and I always feel welcome inside this store.

I made an appointment to trade in my Mac book and it was a super easy process. I’d like to shout out Sudaba who was also a huge asset in helping me choose the best type of headphones for my wants/needs. She’s awesome!

It's an Apple store. They are pretty much all the same. Great computers, expensive accessories. Parking sucks here if it's busy. but there is parking round the back. Lots of trendy shops in this outdoor mall. Quintessential California suburbia. I try to come here only if I have to. Thankfully rarely. As far as Apple stores go, this one is just fine.

Apple is the best! Great computer, great software and someone to call "AppleCare", even 7 years after you bought it. Had some rough times but Apple worked it all out. Thanks Apple!