Category: | Car repair, |
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Address: | 514 Maple St, Ramona, CA 92065, USA |
Postal code: | 92065 |
Phone: | (760) 271-6516 |
Website: | http://www.thoroughbredmotors.net/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
It’s been a long time since I’ve left a review for a mechanic. I normally struggle with some aspect whether it’s communication, quality of work, accessibility and ease of use etc. but I was so impressed with the overall experience that I had to share. I (had) been struggling with the air conditioning in my vehicle over the summer, and when I called thoroughbred motors, they were able to see me the following Monday, which meant they were busy, which I wasn’t mad about. That normally means they’re doing something right. The drop off of the vehicle was almost as easy as just leaving keys. The inspection and quality of follow up was unparalleled to any mechanic I’ve ever worked with. Period I received a text message with the link it took me to a full inspection, page or photos, and various vehicle needs or sorted and documented clearly. And the name of the mechanic overseeing the inspection was there with their photo, so I knew who was doing the work. They then presented various options and timings to get the work done so that it didn’t break the Bank. Not pushy or trying milk more work. They solved the problem within about 24 hours and had me on my way. I was so blown away that I referred my father to go there for some mechanical advice, and I will likely be sending more people to this honest shop.
I have had so much car trouble lately and the people at Thoroughbred, especially Jesse, have been exceptional giving me advice and helping me get my car back on the road. They’re very responsive and efficient. They haven’t pushed any unnecessary repairs on me, just recommendations for potential future concerns. Instead of charging me repairs to a poorly manufactured engine, Jesse urged me to go straight to the dealer and corporate due to a recall. After a fight with corporate and a broken down car, I got my engine replaced under the recall. They saved me thousands on a new engine and a new car. Hands down will continue going to Thoroughbred for my vehicle’s needs.
Timely, reliable service with integrity. I take my Lexus LS460 to Jesse and have always been amazed with the results. I'm very picky and detailed about service and am always happy when I get my car back and drive home. Thank you to the team at Thoroughbred!
Jesse and his team are amazing. They are thorough, honest and get the repairs done quickly. I will never take my car to anyone else! They are truly the best!
Bumped into Thoroughbred Motors and thought I’d give them a shot. Let me tell you, they are nothing but amazing at what they do. Excellent work and excellent communication. I took my 6.0 to them several times and have been completely satisfied. Everything they do is explained with pricing up front so you aren’t walking into a bill you aren’t aware of. If Jessie wasn’t the owner, I’d say the man needs a raise. He also follows up after a couple weeks to check on his work. You cant beat his warranty. Thank you Thoroughbred Motors for your outstanding work.