Address: 1728 Hostetter Rd #10, San Jose, CA 95131, USA
“During my visit, I encountered a problem while depositing a cheque. I was confused and wasn't sure about the correct process. However, your team did not hesitate to step in and offer their assistance. The patience, understanding, and efficiency displayed by your staff was not only greatly appreciated but also instrumental in promptly addressing my issues. I would like to particularly thank Ziyi Hao and Winson Pang , who took the time to guide me through the process with utmost professionalism and kindness. Their treatment made me feel valued as a customer and restored my confidence in banking with you. Such dedication towards serving customers truly sets your bank apart from others, and I wanted to ensure that my appreciation did not go unnoticed. I look forward to continuing my journey with East West Bank knowing that your team is ready to provide such excellent service. Once again, thank you so much for your high-quality service and the great experience.”
Address: 1708 Old Oakland Rd #400, San Jose, CA 95131, USA
“Very nice and friendly. Great customer service. The staff gave white glove service and took time to explain everything.”
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