Address: 609 2nd St NE, Washington, DC 20002, USA
“This place is the best! You can really tell they love animals and are willing yo grt the extra mile. They always make sure I know my options and you can get appointments with very short notice.”
Address: 609 2nd St NE, Washington, DC 20002, USA
“This place is growing on me. Prices are not cheap, but I suppose I'm hostage to what's close by... And if there wasn't this option, the travel alone would make vet cost worst... So I will say the cost is on the high side of reasonable. But, you can find yourself waiting a long time if you come during a rush; I sat for an hour waiting when I had an appointment and showed early and checked in. I'm not counting the time I waited almost an hour due to an emergency case that came in. The front desk staff can seem either unduly overwhelmed or oblivious, maybe both; there are a plethora of people working there, and two people at the front desk, so it boggles me. Having said these negativish things, I have received what matters most... good treatment from the doctors. There are clearly ways this business could improve, but the core function is intact... So I optimistically give five stars. BUT I will definitely come back and knock this down a star if I have to endure another half-hour plus no-reason-wait. For instance, another time the staff didn't communicate so the front didn't know my script and instructions were ready, which also happened once. Bottom line - You get GOOD CARE from the vets, but the price can be a bit premium, and the support service a source of frustration.”
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