Address: 10635 Old St Augustine Rd, Jacksonville, FL 32257, USA
“I absolutely love this animal hospital! They always answer the phone and are so loving and wonderful to you. They were wonderful to me every time I came. I went there the first time for an emergency room visit and they were so awesome that I switched to them for regular visits. I love that anytime I call they answer the phone and help me with questions and concerns I may have. Top quality veterinarians work here with so much experience and expertise it helps you feel at peace with the outcome of the visit. ❤️”
Address: 10635 Old St Augustine Rd, Jacksonville, FL 32257, USA
“My puppy had to spend two days here (luckily she’s fine now). The staff is amazing and I know she was well cared for. Every time I got an update call I could tell they were going above and beyond just medical care. They really knew my dog—not just her symptoms. I felt like I was guided to make the best medical decision for her to endure a positive outcome. Glad to have a happy and healthy puppy back in my house!”
Address: 4949 Belmont Stakes Ct, Jacksonville, FL 32257, USA
“I am not one to post reviews but I feel like I need to. Our dog was older and started having seizures so we took him in. We were told the next day we could make the decision of putting him through more medication and taking him home knowing this would happen again or sadly putting him down. He was older and we didn’t want to be selfish so we decided it was time. THEY WERE INCREDIBLE handling us and our dog through everything. From telling us to helping him go. Just like humans you don’t expect the same level of personal care in an ER as you do your personal vet (especially if your dog has an attitude problem). They made the entire experience the best and easiest it could have been. They let us stay with him as long as we needed before letting him go.We decided to keep his ashes and decided on a box. When we went to pick it up it was beautiful and came along with paw prints, nose prints, a certificate, a paw print in clay, a paw print to plant into flowers…Bringing that home and seeing everything REALLY helped with the closure we desperately needed. I even let other people know this was the place to go. Emergency rooms are scary. This place made it far less. Thank you all for caring for my dog and caring for us.”
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