Address: 5290 Big Island Drive #4201, Jacksonville, FL 32246, USA
“I never in my life imagined that needing a reliable locksmith could be such an emotional ordeal…but boy, have I learned a lot. My 8-year-old son and I were in Jacksonville to finish clearing out a home I’d recently sold. We spent the day and well into the wee hours of the morning moving stuff into the neighboring storage unit. And as luck would have it, sometime before the very last trip, the keys disappeared. Since the sale was closing that day, I’d left all my house keys on the kitchen counter during our final departure and could not return the stuff to the house. So I had no choice but to wait to get into the storage unit. We do not live in Jacksonville, so neither could I return home until this was resolved. I called every single locksmith in Jacksonville that said 24/7 emergency services…and I’m here to tell you, THAT is an outright lie. They may take your phone call in the middle of the night, but they have absolutely no intention of sending a technician to resolve your problem. No matter if you’re stranded in a dark parking lot with a young child. Half of the businesses didn’t even answer the phone. One gem of a tech told me that he was on the way….and then never showed. The rest of the companies I called said they could send someone in 5 or 6 hours. (Next time I PLAN to have an emergency, I’ll be sure to contact them.) I can’t say that Jax Locksmith Pro would’ve responded in the middle of the night, in spite of their website saying 24/7 service, because I didn’t call. They didn’t show up when I searched for 24-hour locksmith for some reason…only when the morning rolled around and I started searching for “locksmiths near me”. So I can only rate them on the experience I did have. I called just around 8am and the girl on the phone was so incredibly kind. The tech called within minutes. And what’s more, he called me 30 minutes later to re-assure me he was on the way. That was huge. Once he arrived, he very clearly knew what he was doing and I was in my unit in minutes. This night takes the cake for THE most stressful night of my life. I cried at the stupidity of the situation, at being constantly misled by sham companies, and at the overall feeling of helplessness. I am very grateful that Jax Locksmith Pro was able to save the day by dispatching someone immediately and by staying in regular contact.”
Address: 10261 River Marsh Dr Suite 143, Jacksonville, FL 32246, USA
“I have been taking my little fur baby Oreo to the grooming salon here for over a year. Melissa M. Has been Oreo’s groomer this entire time and she is WONDERFUL. She treats my baby as if he was her own. She has also given me tons of advice and product recommendations to care for him and his hair in between appointments. I couldn’t imagine bringing him anywhere else. The staff is also so great with Oreo. Every singe person I have come into contact with at the salon has always been so courteous and helpful. They really make me feel comfortable leaving my pup in their hands. And he always looks so adorable once he’s finished. Thanks for everything guys.”
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