Address: Clermont, FL 34711, USA
“Love banking at this branch, FREDDY (bank Teller) is outstanding, he is pleasant, friendly and positive. Another nice touch is Freddy always remembers my name and the name of a great deal of his members. Truly an asset to this credit union.”
Address: 2390 FL-50, Clermont, FL 34711, USA
“I've been a member for 20 years and love love love CFE!! They are always looking out for the little people like me...fees are lower and they don't nickel and dime us for every little transaction! Always kind, helpful and courteous to every client that's in the door. Many times they have gone above and beyond to help resolve an issue. They also respect our time by having a full staff at their locations! They are the BEST!!”
Address: 16650 Woodcrest Way, Clermont, FL 34714, USA
“Open a checking account and then go get some yummy yummy ice cream. Then in time you will know what to do about a future while talking to them about investments and retirement. Be brave and strong, hope for the best then plan for the worst. Remember planning is the way to be prepared for the worst while hoping for the best.....”
Address: 16705 State Rd 50, Clermont, FL 34711, USA
“Great team of tellers and bankers. Chris is amazing and friendly.”
Address: 13910 County Rd 455, Clermont, FL 34711, USA
“I went in Friday to get information about opening a new account. As soon as I walked in I was greeted before I could sit down. I was expecting to wait for aleast 10 minutes. Alexandra was helping from another Clermont branch, she setup my new account, explained details of the account and the mobile app. The branch manager stopped to say hello and asked how everything went. This was the best overall experience with any bank that I have ever used in Florida. Thanks for the excellent service. Robert Pregitzer”
Address: 742 Cagan View Rd, Clermont, FL 34714, USA
“Always a good experience. Keep hoping for a Daytona branch so I can continue banking there.”
Address: 16908 High Grove Blvd, Clermont, FL 34714, USA
“I had a terrible situation happen that caused $130 in fees. I still do not understand exactly why so many fees. However, after I exhausted all options to get help I posted a terrible review here. It got the attention of the correct person and TrustCo Bank, specifically the South Clermont branch, fixed everything including a follow-up phone call to me personally. Thank you so much. This 5 star rating reflects my satisfaction with them over the past 5 years. They have gone out of their way to make me a happy customer on several occasions. I will leave the original review below. Maybe sharing my ordeal will prove helpful for someone else. I was not asked to change this review. I modify it on my own initiative. -------------------- My husband made a simple mistake and these people charged $130 in 4 different fees and charges. Ridiculous! When we try to talk to them the branch says we have to wait on higher. When we message higher they say it's up to the branch. Sound like the run around?! Yes, totally! They cannot even explain what charges caused an overdraft and when they occurred. "I can't see that information." WHAT?!?! From customer service today, "Regarding any Non-Sufficient Fund fees and reversals, our bank policy is to get Branch Administration approval so I apologize it is not the optimal situation. I personally reached out to the branch manager at South Clermont regarding the Branch Admin approval. I was told that the branch manager did not have any update but would contact Branch Admin as well as reach out to you today. We appreciate your patience during this time." It says there they will reach out to me today. It is now 9 p.m. and there has been no reaching at all. I will move on to credit unions and never deal with a bank again. Trustco you fail! Hope you sleep well. Can't understand how that could happen. Oh wait, probably with your big bonus! Can you tell I'm upset because I'm eating tuna fish since you stole $130 from my physically and mentally disabled combat veteran husband. Boo! :-(”
Address: 18925 US-441, Mt Dora, FL 32757, USA
“Today was our first time in the Mount Dora Chase Bank and we were greeted warmly, treated courteously and will make this Chase branch our go to place for banking.”
Address: 18251 US-441, Mt Dora, FL 32757, USA
“I've been banking with first green (now Seacoast) bank for two years now. Bank tellers are usually friendly and helpful, the bank itself is clean inside, I like how they sit out snacks too!”
Address: 18415 US-441, Mt Dora, FL 32757, USA
“Never had a bad experience here. The staff are all very friendly and professional!”
Address: 24034 FL-46, Sorrento, FL 32776, USA
“I'm dealt with a lot of banks. 41 yearz old. This bank iz by far the best I have dealt with!”
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