Address: 1000 E Hwy 50, Clermont, FL 34711, USA
“Wow, what a great experience with Matt. Set up new CD, made whole experience great. Made me feel like family.”
Address: 16908 High Grove Blvd, Clermont, FL 34714, USA
“Had a wonderful experience at the bank. Tivani helped me open up a new checking account. Both he and Val introduced themselves upon me entering. I was happy an appointment wasn't necessary. It was quick and easy. The offerings of the bank are perfect for any personal needs. I look forward to staying with them for a long time.”
Address: 581 E Hwy 50, Clermont, FL 34711, USA
“Resha helped us wire our money to buy our home. She was very attentive and made the process as painless as possible!”
Address: 4320 D C B E Marina Cour, Granbury, TX 76049, USA
“The DCBE fitness center always has new, or near new, state of the art equipment. Always easy to get to all the exercise stations, the fitness committee does a great job of keeping place clean and organized.”
Address: 1050 US-27, Clermont, FL 34714, USA
“Great service and they treat you like family.”
Address: 1510 FL-50, Clermont, FL 34711, USA
“Great home town banking where they know you by your name and not just an account number. Excellent customer service, Real Free Checking and a great financial officer named Mike who will help you out with loans. I have not personally taken any loans out from them but I do know they are competitive with most other financial institutions. Give them a try, you won't be disappointed! ”
Address: 1515 FL-50, Clermont, FL 34711, USA
“Best bank in clermont”
Address: 12302 Roper Blvd, Clermont, FL 34711, USA
“I absolutely love this Bank! The assistant manager Angie is very knowledgeable! She always helps me with my banking needs. Love the entire staff at this location. Great job ladies!”
Address: 1350 Roper Blvd, Clermont, FL 34711, USA
“Always friendly and know you by name . Karen is the G.M and she is awesome. They always hard working and very patient with each guest that walks through the door.”
Address: 4303 S Hwy 27, Clermont, FL 34711, USA
“This branch has the most helpful people. They'll assist you in any way that they can and provide great advise when it comes to investing and student loans. I cannot remember the branch manager's name, but she is fantastic!”
Address: Clermont, FL 34711, USA
“Love banking at this branch, FREDDY (bank Teller) is outstanding, he is pleasant, friendly and positive. Another nice touch is Freddy always remembers my name and the name of a great deal of his members. Truly an asset to this credit union.”
Address: 2390 FL-50, Clermont, FL 34711, USA
“I've been a member for 20 years and love love love CFE!! They are always looking out for the little people like me...fees are lower and they don't nickel and dime us for every little transaction! Always kind, helpful and courteous to every client that's in the door. Many times they have gone above and beyond to help resolve an issue. They also respect our time by having a full staff at their locations! They are the BEST!!”
Address: 16650 Woodcrest Way, Clermont, FL 34714, USA
“Open a checking account and then go get some yummy yummy ice cream. Then in time you will know what to do about a future while talking to them about investments and retirement. Be brave and strong, hope for the best then plan for the worst. Remember planning is the way to be prepared for the worst while hoping for the best.....”
Address: 16705 State Rd 50, Clermont, FL 34711, USA
“Great team of tellers and bankers. Chris is amazing and friendly.”
Address: 13910 County Rd 455, Clermont, FL 34711, USA
“I went in Friday to get information about opening a new account. As soon as I walked in I was greeted before I could sit down. I was expecting to wait for aleast 10 minutes. Alexandra was helping from another Clermont branch, she setup my new account, explained details of the account and the mobile app. The branch manager stopped to say hello and asked how everything went. This was the best overall experience with any bank that I have ever used in Florida. Thanks for the excellent service. Robert Pregitzer”
Address: 742 Cagan View Rd, Clermont, FL 34714, USA
“Always a good experience. Keep hoping for a Daytona branch so I can continue banking there.”
Address: 16908 High Grove Blvd, Clermont, FL 34714, USA
“I had a terrible situation happen that caused $130 in fees. I still do not understand exactly why so many fees. However, after I exhausted all options to get help I posted a terrible review here. It got the attention of the correct person and TrustCo Bank, specifically the South Clermont branch, fixed everything including a follow-up phone call to me personally. Thank you so much. This 5 star rating reflects my satisfaction with them over the past 5 years. They have gone out of their way to make me a happy customer on several occasions. I will leave the original review below. Maybe sharing my ordeal will prove helpful for someone else. I was not asked to change this review. I modify it on my own initiative. -------------------- My husband made a simple mistake and these people charged $130 in 4 different fees and charges. Ridiculous! When we try to talk to them the branch says we have to wait on higher. When we message higher they say it's up to the branch. Sound like the run around?! Yes, totally! They cannot even explain what charges caused an overdraft and when they occurred. "I can't see that information." WHAT?!?! From customer service today, "Regarding any Non-Sufficient Fund fees and reversals, our bank policy is to get Branch Administration approval so I apologize it is not the optimal situation. I personally reached out to the branch manager at South Clermont regarding the Branch Admin approval. I was told that the branch manager did not have any update but would contact Branch Admin as well as reach out to you today. We appreciate your patience during this time." It says there they will reach out to me today. It is now 9 p.m. and there has been no reaching at all. I will move on to credit unions and never deal with a bank again. Trustco you fail! Hope you sleep well. Can't understand how that could happen. Oh wait, probably with your big bonus! Can you tell I'm upset because I'm eating tuna fish since you stole $130 from my physically and mentally disabled combat veteran husband. Boo! :-(”
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