Category: | Store, |
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Address: | 98750 Overseas Hwy, Key Largo, FL 33037, USA |
Postal code: | 33037 |
Phone: | (786) 652-0955 |
Website: | https://www.ericsoutboard.com/keylargo |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
There is absolutely no reason you should be taking your boat anywhere else for service. Between their incredibly skilled mechanics, excellent customer service, and fair prices, they are simply the best Yamaha service shop in Dade and Monroe counties.
Honest . That’s it. What else are you looking for in a marine engine repairman tech whatever . Took my engine in bc I thought I needed a carb job. They could have easily done it and charged me good, told me it was water in my fuel. Sure enough it was . I finally met Eric. Knowledgeable Good guy who surrounds himself with other knowledgeable good people .Simple formula . Thank you ..
What a Great experience working with Tony and Eric on the 20hr Yamaha service planning and affordable work done. Pete was here on time and he completed all of the work required. He did a Great job. He answered all of my Questions and offered good advice. This is my first boat in 10 years. Thank you
My family and I look forward to lobster season in the keys every year. First day of mini season, we had the boat packed and were ready to leave the dock when we experienced a steering sensor failure. Having had this happen before back where I live, I knew it'd be a miracle to find this sensor in stock as the last one took me 4 weeks to get. As luck would have it Eric's not only had it in stock, but had a tech available to fix it. Even though I offer to pay double their normal rate to have someone come out immediately, Eric informed me that is not the way he conducts business and would only charge his regular rate.
I'm currently waiting for the tech to arrive and am extremely thankful to at least have someone squeeze us in on what may arguably be the busiest day on the water in the keys all year. Thank you very much for your amazing customer service.
Whereas, I do not live in the keys, if you do and are in need of marine mechanic work, I would highly recommend using this company. It is more than evident that they truly know what customer service is! Thank you!
Update: new sensor replaced within 2 hours of first making the call. Incredible! Thank you for saving our trip!!
Ran into an issue on vacation at John Penneycamp. Looked up and found Eric's. Stopped by and discussed with Eric's mechanic (Eric?) who took the time needed to explain options and recommendations with the repair bays full. Great customer service with a wealth of knowledge on the Yamaha motor. Just so happened that his recommendation was spot on and within 10 minutes back at the boat, issue resolved! I recommend Eric's Outboards in Key Largo to anyone looking for a customer focused and service minded team of professionals for your Yamaha needs!