Animal Emergency Services of Pasco

Dr. Siegel answered the phone right away and told us to head right to the office. Staff was waiting for our arrival. Our cat's face was extremely swollen due to a bite and within an hr of treatment my cats face was fine. They were kind and thorough and invited our children to come to interact with the horses. They went above and beyond and we will be returning with all our other animals!

Where do I begin? Yesterday our family dog Bonnie was viciously attacked by a pit bull. Bonnie is a 14 year old 13 pound shitzu. Our veterinarian recently closed their doors permanently so I picked up the phone and called a few Vets. Most of the vets were clearly only concerned with profit first. Then I called Animal Emergency Services of Pasco. They answered the phone immediately and they explained that due to the Covid 19 situation they were away from the office but they also reassured me that they would be in the office in 15 minutes. I was met in the parking lot by Dr. Siegel. Dr. Siegel took Bonnie back to the procedure room and examined her. Dr. Siegel came out to the front and explained to me in detail the extent of Bonnie's injuries. She gave me at least three different treatment options ranging from very conservative to what she felt would be the most beneficial. Turns out Bonnie was hurt way worse then we initially thought. Bonnie had multiple injuries that would require surgery to fix. Dr. Siegel suggested Bonnie stay the night so they could give her an IV and and some sedatives to calm her down and then she could repair her injuries first thing in the morning. At this point I thought to myself what great service and what a great doctor. The service only got better from there. When I got home I received a text message followed by 2 additional text messages including pictures throughout the evening. This brought my family a lot of peace and comfort. First thing in the morning I received a text message with a picture letting us know Bonnie was doing great and being prepped for surgery. Through out the morning I received several more text messages with updates. Bonnie would end up needing sedation and tons of sutures including two drains placed in her neck. They even went the extra mile and gave Bonnie a haircut and a bath since the groomers have been closed due to the pandemic. Bonnie is home now resting comfortably with our family. We are very thankful for Dr. Siegel and her staff. Now i noticed most complaints listed above are about money. Let me say this some of the other Vets quoted us two times as much as AES. These quotes were without Bonnie needing blood work,sedation and surgery. The other Vets price were more then double just for basic sutures and that did not include staying over night. Not only was going to AES the best vet experience I have ever experienced, they were extremely fair on their cost of services. I highly recommend you trusting Dr. Siegel and her team to care for your loved one.

Wonderful, family owned clinic. We love you guys so much! Get all services here including grooming!