Category: | Store, |
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Address: | 8710 Seminole Blvd, Seminole, FL 33772, USA |
Postal code: | 33772 |
Phone: | (727) 397-8770 |
Website: | http://www.nationalwindowfashions.com/?utm_source=gmb&utm_medium=organic&utm_campaign=Listing |
Monday: | 10:00 AM – 5:30 PM |
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Tuesday: | 10:00 AM – 5:30 PM |
Wednesday: | 10:00 AM – 5:30 PM |
Thursday: | 10:00 AM – 5:30 PM |
Friday: | 10:00 AM – 5:30 PM |
Saturday: | 10:00 AM – 2:00 PM |
Sunday: | Closed |
We stopped by with a issue with a vertical blind. Although National Window Fashions had not provided the Blind, the nice lady was very helpful in solving the problem. In answering our questions, it is obvious she really knows her products. A pleasant experience.
This is what the customer experience should be! From start to finish, everything went so smoothly and these owners were very flexible. Linda helped us choose our window coverings, and she was right on track. Bob did a great installation after carefully removing our old plantation shutters. We love our new products and appreciated working with such knowledgeable and pleasant folks. Pricing was reasonable, too.
I recently relied on National Window to repair a Hunter Douglas honeycomb shade. About a year ago, they repaired another shade of mine with the same enjoyable and efficient experience They repaired my shade promptly and they were a pleasure to do business with. I would recommend this company for any purchases or repairs.
National Window Fashions was one of several shade vendors we shopped four years ago when we were building our home. After our decorator told us we should use another Hunter Douglas vendor in St Pete, we made the poor choice of selecting them and not National Window Fashions for our Hunter Douglas Silhouette Shades. The result was awful. The other vendor measured several blinds incorrectly, had all kinds of excuses for not delivering on time and ended up telling us to not pay the final balance because the whole experience was such a train wreck. After the installation, we had nothing but problems - most of which the other vendor couldn't resolve. Now fast forward four years and one of our Silhouette Shades stopped working. We didn't want to take it back to the larger Hunter Douglas vendor in St Pete so we decided to ask the team at National Window for help. We were amazed when they offered to replace the motor in the blind - even though they didn't sell us the blinds originally. Bob handled everything and even told us it was covered under warranty (didn't cost us a dime). This type of service is unheard of in this day and age so I just had to post a glowing praise for the team at National. I would strongly recommend this company and will certainly use them for any future window blind needs I may have.
We found National Window Fashions when looking for a Hunter Douglas dealer. I called them and they were so helpful, answering all my questions. We needed some assistance on an older PowerRise blind and even though Hunter Douglas no longer supports this technology, their service expert, Bob, was able to help us.
I would say their customer service is excellent and we will definitely be calling them when we are ready for new blinds. Their showroom is beautiful and they carry a wide variety of window treatments and flooring.