Visionworks The Pavilion at Port Orange

First-timer to the store and I'll definitely be going back next year. I was examined by Dr. Nicotra (great experience!) and found that I needed a new prescription. I purchased a pair of regular frames and sunglasses through VisionWorks using a coupon. The staff there was friendly and accommodating. I was told it would be 2 weeks to receive my new glasses but I got a call in 10 days. I went in that day and they adjusted them up nice and I was on my way! About 3 weeks after purchasing my sunglasses, one of the screws had fallen out. I walked in to the store and they handled the situation wonderfully! They took a pair off the shelf and installed my lenses in them and adjusted them to me and I was on my way... what service! Thank you, VisionWorks, Port Orange!

Recently visited vision works to find new frames for one of my children and I. Due to a recent surgery and medical reasons a gentle fitting was extremely imperative. The manager Jared warmly welcomed me in and looked around while waiting. Rosa was so absolutely wonderful and helpful. She just went above and beyond taking into consideration the weight of the glasses and if it would be to uncomfortable. She takes into consideration what I was wanting as far frames but very nicely offered suggestions that could ultimately be a much better option for me and my vision needs. So I was already just wowed by her knowledge and attentiveness and she’s just so sweet! You truly can tell she’s passionate about what she does. I was even more blown away when it came to her helping my child who is special needs! Any parent of a special needs child understands that not everyone is always understanding and patient, she got on his level listened to him and helped him. He was determined for something that just wasn’t an option. Really made the whole experience of new glasses the most smoothest ever. She is so good with kiddos and this area really needed that!! Thank you Rosa for going above and beyond for my kiddo!

Absolutely excellent service that exceeded my expectations. Robin was very professional and provided excellent personalized service. The OD Marissa was also professional and provided personalized service. Best eye care experience ever. You have a new loyal customer enthusiast.

Robin is the Best we have ever had!!! She fits the glasses perfectly. Great advice! We are repeat customers! We will continue to shop here! These days you never know…. It’s worth keeping a lifetime of excellent service Robin!