Category: | Car repair, Store, |
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Address: | 4978 Cobb Pkwy NW, Acworth, GA 30101, USA |
Postal code: | 30101 |
Phone: | (770) 529-0330 |
Website: | http://www.kamsauto.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 2:00 PM |
Sunday: | Closed |
Our Pathfinder broke down in a parking lot - shifter cable snapped. Our insurance agent recommended KAMS, and we had a wonderful experience!! Got the car towed, and then worked with David to fix the shifter cable. He was informative, kind, timely, and thorough. They fixed the shifter cable for a very fair rate, and then we had them look at the a/c, which has been out for four months. We had received a very high dealer quote for fixing the a/c, but KAMS fixed it for a much more reasonable rate. Very, very pleased. This will be our only automotive service center moving forward. We are KAMS fans!
I did not have the time to work on my vehicle so I took it to KAMS. The repair, I would give 5 stars. I had a trim seal that separates the grill and the hood that was normal when I dropped it off. When I picked it up it was hanging on. The techs demeanor, I took, as oh well. I would give that a 1 star. When I got home I noticed the grill lights were no longer working. I figured that a result of the tech and assumed the same demeanor would be the end result. So, my wife and I decided to give KAMS a 1 star rating. A day or two after the rating I received a phone call. To ask about the rating, after I told the person about the experience she said she would review the video. She called back after reviewing the video and it did not show the techs ever taking off the grill. I am owning my mistake in assuming it was a result of the tech. I am sorry to KAMS for the 1 star review. However I still think the customer/tech could use some work. The work was 5 star. I would consider using them again.
This team got my machine in and out in the same day. Dropped off just as they opened the doors. A knowledgeable service team member followed up with me around 10 am to confirm my concerns and provided an estimate on the repair. They called by 3:30 letting me know the job was complete. Great service. Fair price. They came recommended from a friend and I see why.
Love this place I came in town on leave and my transmission went out they were able to beat all the prices I was looking at. They were very quick whole job was only 4 hours and I was on the road again! Fastest shop in the south
Work was preformed in a professional timely manner and with quality as their focus.