Custom Care Cleaners

I have been going to this cleaners for many years and I love this cleaners! They are family oriented and good people! I've never been treated wrong by them. The owner always helps make any issues right if there is a problem. For the review saying the girl that cleans the clothes stinks, as many times as I've been in there, I've never smelled anyone that stinks. 2nd review Don Gibson best advice to give you is to count your pieces before you leave with them and have them write the number on your ticket. For the others saying about the 10 PC special price, you should always know to ask about what the special and discounts details are before leaving. People are always in a hurry and dont bother to ask questions, but will be quick to gripe when knowing they should take the time to check. Every place has stipulations on specials and discounts WHEREVER you go regardless! Anyone should know a dress covers 2 parts of your body, so it counts as 2 pieces. NO BRAINER! I even knew that without asking. Definitely a cleaners to check out first before listening to the negative comments on here.

So the only review on here is a bad one from someone who doesn't even post their name. I can tell you that I have worked at Custom Care for 20 years. The owner is a good, Christian man who bends over backwards and goes above & beyond to make each and every customer happy. I witness this every day and he preaches customer service day in and day out to every employee. He would never "steal" anyone's clothes. We are there to run a business and make money, which means we want you to pick your clothes up & pay for them. We don't want your clothes! We will gladly count the number of items when you drop off if it is requested and we will write it on your pick up ticket and initial it. The number of items can then be counted when you pick up and be verified that it is the same number as at drop off. The reason we cannot be responsible after a customer leaves with their clothes is because someone could be mistaken as to what was brought in and say an item is missing when it is actually in their car or closet or dirty clothes basket. We have two people double checking the orders each day before they are put away for pick up. This is to ensure that the order has the correct items as well as the correct number of items in it. Perhaps the person with the bad review is mistaken about what they left with us, but I can assure you if they complained to the owner then the matter was looked into and handled properly & professionally. He would never leave a complaint unresolved. I hate bad customer service & I would never work for someone who would allow it in their business.Let me add that the 10 piece dry clean special is $28.99, not $29.99. This is not a laundry special. That is why it is called a dry clean special. Laundry is separate. All cleaners count dresses or any garment that covers top & bottom as 2 pieces. This is common knowledge. Overcoats count as 3 pieces. This is due to the fact that they take up the space and/or weight of 2 or 3 garments. There is more than one sign that states *restrictions-inquire within.
We have great support of the community. We have, as long term customers, several judges, a number of local business men & women, the former sheriff & his family, the current sheriff & his family, the chief of police, about 90% of the sheriff's department and police department, a number of state troopers, a great number of firemen & paramedics, etc. We appreciate all of our customers.