Gwinnett Neurology Associates - Lawrenceville

I have seen many neurologists. Dr Kukaswadia put me at ease knowing what I know now. The office was clean, from the phone call to making the appointment to the end of the appointment all staff was friendly and genuinely wanted to help me feel better. I was very anxious when I arrived. They didn’t make me feel uncomfortable like I have felt previously at appointments.

Recently decided to switch a family member to this practice. Patience is a virtue. I waited on hold …… not just with this office but many others call volumes are high everywhere. This practice was worth the time on hold. Most importantly Dr. Lakhanpal the time he spent explaining into detail about what was going on…. Made it so worth the time. Yes, I was frustrated about the phones but when the manager and staff greets you with a smile and you have doctor who actually spends time and doesn’t rush or get impatient with an elderly patient that is what matters to me. Manager stepped in after our appointment and apologized. It was genuine and kind just like the staff was. Main point is sometimes it worth the “wait” keep up the great work. Especially the TEAMWORK. So thankful we made the change. This really made me happy and feel that I made the right decision ….. I mentioned our next visit if she is in a wheelchair they would gladly come down and help. Thank you for not letting me lose faith. This has been a struggle. Thanks for making it easy.

My brother needed an appointment. Although it took three months to get the referral. It was worth it, they took really good care of my brother. I e-mailed his referral and the staff contacted me the same day. My brother was in serious need of care and now he is well and has full capacity and mobility. Sometimes it takes patience to get help.