Empire Roofing & Restoration

Empire Roofing and Restoration responded rapidly with excellent customer service to complete furnace vent repairs on our roof with very short notice and quality completion. The crews were responsive and friendly.

Austin was our go-to point of contact, providing excellent customer service and coordination of the inspection and delivery of rapid services with a quality control check after completion. He has been knowledgeable, professional, and communicates rapidly. Lisa provided excellent service on the paperwork and scheduling side.

I have been working with over 10 contractors in the past two years to complete work on our home. Empire has been, by far, the most responsive and professional - what a breath of fresh air compared to my other experiences! We will definitely use Empire Roofing and Restoration for future services if we need them.

Thank you, Empire, for the great work!

Austin and his team were great! He is very knowledgeable and professional. He answered all my questions. I will definitely use them again for all my home repairs.

Very positive experience with everything that we needed done for our roof. Reid made sure everything was perfect and we were happy with the job before taking any payment. We first called them for a quote on some needed repairs on our gutters and a roof soft wash. They sent someone, Reid, came out on a weekend to look at stuff and gave us a quote explaining the best plan of attack with plenty of details to make an informed decision. I never felt pressured into agreeing to anything nor did he try to sell me on any “extra” repairs and when something didn’t turn out as we talked he went above and beyond to make sure it was corrected. Overall super happy with the whole experience. As a customer I always felt heard and my concerns taken into account and that to me is pretty important in today’s climate. I’d not hesitate to recommend this company.

I was so pleased to have found this business for my gutter repair. I called because they had great reviews and was assigned to Austin. He was great to work with. He came out next day and gave me a quote and was then able to fit me in when my business was closed because we’re a day spa and didn’t want the noisy work to interfere with clients relaxation. Gutter repair looks great and Austin even came back out to check on the work and sent me pictures as it was being done as updates. Price very reasonable. I got other quotes to make sure they were competitive and I was very pleased with pricing.

I gave Empire Roofing an overall rating of 5 stars because I was very pleased with the knowledge professionalism of Austin Gilbert and his crew. Austin guided me through the process and addressed all of my concerns from start to finish. The crew was very experienced, efficient and expeditious. The quality is reflected in the pictures posted.