Address: 50 Commerce Dr, Grayslake, IL 60030, USA
“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally! So many Thanks to Allison, the Wintrust Fraud Security Group, and the Rest of the SBOTL Staff in Grayslake for being such Terrific Guardians of my Finances!”
Address: 530 E Washington St, Grayslake, IL 60030, USA
“I love this bank, to be specific - this branch. I've been a client of 1st Midwest for 20 or so years. They always treat me well. This branch specifically recognizes me and remembers me. I like that. I actually drive past 2 other branches so that I can do business at this one.”
Address: 480 Center St, Grayslake, IL 60030, USA
“I have used FirstMerit Bank in Grayslake for many years and have always been pleased with the service that I receive. The staff has always been very friendly and call me by first name when I go through the drive through or go into the bank, which is a nice surprise that they remember me and my name. When I have had questions and concerns with my accounts, the bank staff has been very helpful. The online banking features work very well and I would recommend this bank. ”
Address: 957 E Belvidere Rd, Grayslake, IL 60030, USA
“After reading the reviews and during my conversation with manager i did mention about the ATM machine. She told that it has been fixed by REPLACING it, I went to this location based upon my experience from Waukegan. This branch was way different from Waukegan. Waukegan seemed flooded with people and there was no order inside. Everybody was running all over the place. I happened to talk to manager at this branch after VERY UNSATISFACTORY SERVICE from 1-800 service I wish all the branches had people like this one has. Manager herself got me seated and jump on my issue withing minutes. The manager took my issue as a personal one and got involved with it till all was sorted out. I haven't come across such nice service for a while especially in a service sector such as banking, hotels, restaurants etc. If you are unsatisfied for any reason with this branch i would request you to go inside and talk, i promise it will be fixed. Disclaimer:-I do not work at this place and nor any of my relative/friend works here either.”
Address: 975 E Belvidere Rd, Grayslake, IL 60030, USA
“I've been a customer for years. staff is very friendly, patient with rude people, and process the accounts at a steady pace. keep up the good work.”
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