Address: 1348 Frontage Rd, O'Fallon, IL 62269, USA
“My husband is the one who originally got the contract so I had never seen it well when it came time to move into our house it was me on my own as my husband is military and overseas. I went in to ask if there was any way to prorate us for 4 days as our rent was due but being alone I couldn’t move the heavy things I went in to ask and the lady was very rude and disrespectful and said “you signed the contract it says no prorating so you have to have it out or pay for the entire month” I was so upset I fully understand yes we signed a contract but I had no clue as I had never seen it but she could have been a little nicer instead of being so snarky about it just poor customer service although when I went back to pay two days later the young lady in there was super sweet to me so I guess it depends on who you talk to ***Update*** Management contacted me and corrected the issue and were very polite about it and apologized for the issue I had. I’m am very pleased with how the issue was resolved!”
Address: 1430 Frontage Rd, O'Fallon, IL 62269, USA
“The four gentleman you sent were wonderful, they introduced themselves and were so careful with all of the furniture and so mannerable I would recommend them to everyone. Thank you so very much.”
Address: 13400 Chippewa Trail, Cleveland, OH 44130, USA
“Great experience all around so far! Both people we have met have been very kind. The unit was immaculate when we viewed it, and it was a quick and painless process! Thanks, Ray!”
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