Address: 2900 Frank Scott Pkwy W #990, Belleville, IL 62223, USA
“This review is to be hopefully helpful to not only new, current, and future patients but also the office in general too. On the day before your appointment proactively call the office because they will show you no mercy in canceling your appointment if you don't respond to their phone call. For some reason my brain decided not to make this connection. Anyhow just calling proactively solves the issue and makes it so you don't have to worry about missing the phone call from the office and have to wait an additional 2+ months for another appointment. This goes for the office too. I know your process seems simple but I can't recall many offices that operate that if you don't call back the day before then your appointment gets canceled. I think it would be helpful to say "You don't have to wait to get a call from us. Just call us the day before and tell us you'd still like your appointment for the next day." Could save you a lot of work calling each person if your patients proactively call you”
Address: 2900 Frank Scott Pkwy W, Belleville, IL 62223, USA
“Had my first visit today (they got me in very quickly as a new patient as I was about to run out of my medicatiobs), the office got me in quickly and the receptionists we're very caring. I'm very happy with Dr. Chalfant since my last doctor up and retired without telling me. He is very soft spoken and he didn't make me feel like I couldn't say how I was feeling or anything. I will definitely recommend him.”
Address: 2900 Frank Scott Pkwy W #908, Belleville, IL 62223, USA
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