Address: 111 S Main St, Middlebury, IN 46540, USA
“Sometime last week I called First State Bank to get general information about checks for my small business. I spoke to Jen Vestul. This wonderful lady was SO friendly, professional, PATIENT (lord knows I cannot always quickly process information in my little brain, then I ask too many questions 😅), and caring. Jen helped me by answering ALL of my questions, she ordered my checks for me while on the phone, AND hooked me up with a discount! This call did last a long time, BUT she never lost her patience with me or my 4 year old (who needed her momma while on the phone). At the end, I was so happy and satisfied for Jen's attention towards me and happy to know my checks were on the way! This comment would not be complete without mentioning Carol Dickenson and Hailey Irelan. Sometime this week Carol (and Jen) called me to let me know my check order did not go through, Carol let me know they solved my issue and my checks would arrive at a speedier delivery! Like wow! I was very impressed to know they even noticed that and fixed my issue! Yet, they took the time to call me to simply inform me. Hailey Irelan went far and beyond when I called to request for Jen's full name, because I wanted to put Jen on the spotlight for this week's Employee Appreciation Week! Believe me, sounds easy but it was not lol. I sincerely apologize for making this comment so long, but I truly believe all these wonderful ladies deserve to be placed on the spotlight! First State Bank has some AMAZING and caring staff! Thank you!”
Address: 111 S Main St, Middlebury, IN 46540, USA
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