Address: 5590 W Stream Dr, McCordsville, IN 46055, USA
“I utilize this location a lot and I usually have a great experience. ( I just had my A/C recharged last week at this location.) I had my alternator replaced this week and was quoted $350 by one of the managers, Scott. During our phone conversations, Scott was professional and very patient with me. (I had a million questions! Lol) Once I picked up my car, I was told that my total was $705. This was a shock as I was told that the repair would cost about $350. Scott began to explain that the price that he quoted me did not include labor. I restated that I was told that the repair would cost $350 and if that price changed at anytime, I should have been informed. He honored the $350 price and I left. I do appreciate Scott honoring the price he quoted originally, but I personally won’t be returning to this location due to this experience. I would advise getting a written quote if possible to avoid the mishap that I experienced, but overall, I usually received quality service at this location.”
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