Address: 9640 N 300 E, Syracuse, IN 46567, USA
“Had to have our boiler pump replaced. I called Monday morning and by 11:00am Scott was there to begin the repair and by 1:30 it was done. Great service and they didn't try to sell me on a new boiler or furnace. Just did what I asked with no complaints. The last time I had the pump replaced 10 years ago New Plumbing did it and it took 3 days to fix and cost 50% more. My only complaint was my pipe size was 1.25" and Scott had to go rent a kit at a local plumbing supply store so driving time and kit rental probably cost me at least $100 more. So make sure you let them know ahead of time in detail what they may need to bring from their shop. Take pictures and email them if necessary to minimize down time as they charge about $90 an hour plus additional supplies they may need to leave for and pick up.”
Address: 2732 E 1050 N, Milford, IN 46542, USA
“Integrity Plumbing was assigned to handle my plumbing claim through my HSA home warranty. They were not chosen by me. There were numerous communication mishaps during the claim process. It was possibly a little bit of both our faults. I became extremely angry with their female office manger, Deana. She knew I was not a happy camper. I called her later to apologize for raising my voice to her when I realized that there was still a problem. The average person would have not handled me as well as Deana did. All she really wanted and cared about was to take care of me, the customer, despite my anger. Therefore, she sent someone out again to make it right. It didn’t seem like they are out to put a financial detriment on the customer. It seemed like they really cared about the customer. Would I choose Integrity Plumbing if I was given a choice? Integrity Plumbing would be the first company I’d call!!! Deana puts the meaning into their business name: Integrity. Thanks so much Integrity Plumbing!!!!”
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