Kay Jewelers

(4 Reviews)
3221 A Iowa St, Lawrence, KS 66046, USA

(785) 312-9170


Contact and Address

Category: Jewelry store, Store,
Address: 3221 A Iowa St, Lawrence, KS 66046, USA
Postal code: 66046
Phone: (785) 312-9170
Website: https://stores.kay.com/ks/lawrence/3221-a-iowa-st.html?cid=YEXT

Hours:

Monday:10:00 AM – 9:00 PM
Tuesday:10:00 AM – 9:00 PM
Wednesday:10:00 AM – 9:00 PM
Thursday:10:00 AM – 9:00 PM
Friday:10:00 AM – 9:00 PM
Saturday:10:00 AM – 9:00 PM
Sunday:12:00 – 6:00 PM

Location & routing

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Most Recent Reviews


  • (April 6, 2019, 2:14 pm)

    I went into Kay's Jeweler's this afternoon for the simplest reason and both men who were there were so knd and helpful...if you are looking for some beautiful jewelry, you should definitely check out Kay's..


  • (December 28, 2018, 8:49 pm)

    All the employees at this location are very friendly. Mary, manager came to speak to me within 5 minutes of entering this location. Keep up the good work!


  • (July 30, 2018, 3:05 pm)

    Mary is the manager and she is great. Mary took her time with me and was not pushy at all.


  • (December 30, 2017, 4:07 pm)

    I love this jewelry store, even though the stock is limited, there's definitely something for every budget. Was referred here by saleswoman at a lingerie store after complimenting her on a ring she was wearing.
    So while doing Christmas shopping I decided to pop in and have a looksie at all the shiny pretties. I had also brought a few diamond rings in to get a value guesstimate, which I already had a good idea of, so that I can sell them myself online.
    Although the store was very busy and all five salespeople were currently helping customers, I was immediately greeted by Mary, and told someone would be with me asap. She happened to be done first and came over to assist me. She was so kind reviewing the value of what I'd brought in and checking the diamond's for quality and any repairs that might be needed. Even though this wasn't an official appraisal, she took time to go over each piece with me, answering all my questions cheerfully.
    Fortunately by then things had slowed down, because I was like a kid in a candy store trying on things that there was no way I could afford to purchase, and she totally indulged me. Within minutes having figured out my style, she was pulling out things I would like. I did end up purchasing a beautiful, very reasonably priced ring as a gift to myself, along with the lifetime warranty, which she clearly explained in detail. I love that you can bring your purchase in more frequently than every six months for inspection and cleaning.
    After wearing my new purchase overnight and a good part of the next day, I decided I wanted just a bit more bling, but with the same style of setting and cut of main stone. I went back in to see Mary and after trying a couple different choices, I walked out with beauty, that was not much more than my initial purchase, yet just perfect, and will hold its value due to its certification and it being a flawless Leo. The exchange went quickly and smoothly. Kay gives you 60 days, I believe to make sure you're happy and if not, exchange or return.
    While I was doing the exchange she pointed out a few things that were DEEPLY discounted managers choice, one day sale. I ended up getting my mom, and a gift from each kid to their aunt of diamond's, with the warranty under a hundred dollars for all three.
    I cannot recommend Mary highly enough, I went in there with no intention of buying, possibly having work done, and ended up having one of the most enjoyable purchase experiences of my life. No high pressure sales, nor any discrimination based on appearance, everyone being treated with dignity and respect. You never know when that homeless looking person, could be the one to buy the most pricey piece and the woman who appears wealthy, only buys a twenty dollar item. This team is great about treating each customer as if they are the most important person in the store.
    The only reason I didn't give them five stars, is because it didn't appear that they were able to do any wheeling and dealing or bargaining on price, beyond sales and their corporate reward system. While the reward system is nice, it needs improvement...if you have a grand or more in points, you should be able to use them to the full purchase of an item, not just a third off the price. A 5 star store, especially when in the market of high value items, should be able to do some negotiating on prices to insure a sale AND most of all a repeat customer.

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Photos of Kay Jewelers

Kay Jewelers | 3221 A Iowa St, Lawrence, KS 66046, USA | Phone: (785) 312-9170

Kay Jewelers On the Web

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