Address: 3323 Partner Pl, Lexington, KY 40503, USA
“I ordered a canvas for a belt and it came super fast and is absolutely beautiful! All of the threads were chosen already for me and the initials I asked for looked great! Not only that, and the reason for writing this review, was the handwritten thank you note from Mimi thanking me for the purchase and letting me know I could contact her with any needs. In an age where customer service is dying, the personal touch, along with the amazing product is something I feel should be celebrated! I can’t wait to start my son’s belt and will absolutely be visiting their online store again and again (I live in Raleigh otherwise would be visiting in person!)”
Address: 3323 Partner Pl Suite #12, Lexington, KY 40503, USA
“This may get a little lengthy, but I like to be detailed. I’ve seen this Lexington institution through many incarnations over the 37 years it’s been in existence and have loved something about them all. Last week was the release of 2020 Topps Heritage Baseball- love this product! I called the store on release day and asked the young man who answered if they’d arrived yet; they hadn’t, but the young man that answered offered the time that his UPS shipments typically arrive so I’d know when to arrive. True to his word, when I arrived, the 2020 Topps Heritage had arrived and I made my purchase. The young man I’d dealt with through the day took care of me in store, I thanked him for all his help and courtesy, we shook hands (a lost sign of respect in my opinion), and I left. With people like this young man representing the store, BCW will continue to be a Lexington institution. Look forward to seeing you all again soon. Andy”
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