Address: 3480 Richmond Rd, Lexington, KY 40509, USA
“WOW! We use Bluegrass Cleaners at the hotel where I work and they are phenomenal! We had a guest traveling internationally who needed his items back sooner than planned. He was originally supposed to get them after 4pm the day after pickup, when I explained the situation they expedited the order telling me it would be here by 10am, we received the order back by 8:30am and the guest was THRILLED!!”
Address: 2618 Richmond Rd, Lexington, KY 40509, USA
“I have been totally satisfied with the dry cleaning experience at Pam’s. I tried using Jack’s in Richmond, but they are just too slow. It takes at least 6 days, and in most cases at least a week to get back basic dry cleaning (ie: dress pants and shirts). In most cases you can get your dry cleaning done same day or with a one day turn around time frame. They also have the best hours on Saturday compared to other competitors. We got a couple shirts back that had been cleaned and pressed and it was obvious that whomever was hanging then up accidentally brushed them up against something dirty. I returned them to Pam’s and they redid the two shirts, and they came back perfect. Sometimes accidents happen, it’s how they are handled that counts. Pam’s was professional and made everything right in the end. I have continued using them despite the one hiccup with no complaints on my part. The clothing always comes back spot on, pressed correctly with the right amount of starch. Thank you Pam’s for making my life easier.”
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