Address: 101 Quail Ln, Cynthiana, KY 41031, USA
Address: 9700 N 91st Ave Ste 104, Peoria, AZ 85345, USA
“We would like to thank and commend your manager Mr. Ernie Moreno for his help and patience in helping us solve a delivery problem from another Ferguson store. We waited all day Friday for the delivery of a cast iron tub for our second floor bathroom remodel and it didn't come. The plumbers were going to come on Monday to install it and we had had to wait for an opening from them. By Saturday I was very upset that if we couldn't find the tub, we would be too late for the plumbers. We went to the nearest Ferguson location and Ernie was doing a Sat. rotation at this store where he doesn't usually work. Even though I was upset he treated us respectfully and then went above and beyond, to solve the problem which he had no part in creating. He managed to find the tub and get it delivered in time for the plumbers. Our bathroom is all done and we are very happy with the beautiful tub.”
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