Restoration Society Inc.

We purchased an oak dining table and chairs this month. We love it! The quality of the table is much higher than what you find at other places....good solid wood. We were able to customize the color and other features which set Cliff apart from other high end furniture chains we had visited.

It's not your conventional customer service, but both fellows are nice (even if gruff and to the point) and they are very open and honest. Don't be off put by phone etiquette. Their strength is their craft. They explain the reasoning behind why they need to repair it in a certain way to prevent further issues or keep the integrity of the piece. The work is spectacular. I have taken in a 17th century chair for repair and you couldn't even tell it had ever been broken. If you have expensive antiques that you need restored, this is the place to go in Cincinnati.

So the customer service is a bit unconventional. No, they will not kiss up to you when they call, but they do take care of their customers. Cliff is the owner. He's rough around edges, but once you meet him you realize he's a heck of a nice guy. But the work they do... WOW. We went through Cliff to get a custom Amish kitchen table made. It was built to our specifications and it's beautiful. It's heavy duty stuff! It is not cheap, but you can tell it will last five lifetimes.