Category: | Car repair, Store, |
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Address: | 4130 Simpson Ln, Richmond, KY 40475, USA |
Postal code: | 40475 |
Phone: | (859) 699-8712 |
Website: | http://www.ctdiesel.us/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
CT Diesel Performance.
Where do I start? I was moving a friend of mine from Ohio to Georgia and my 2015 Ram Eco Diesel truck broke down on interstate 75 South by Richmond, Kentucky, just south of Lexington. Four calls to Four different dealerships proved that none were really willing to try to help at all. If I wanted to wait 1 week to 1 month to get it looked at they would be of service.
Lol. I ended up calling the closest diesel mechanic that was close. I really just wanted to get my truck and U-Haul trailer off the highway where semis were rocking my truck with each pass. Boy oh boy did we luck out. Chris, owner of CT Diesel was the closest mechanic and I could tell by how he answered the phone that he was all about helping people in need. Chris said that he didn't think that AAA would tow my my trailer so he would come and get it for me if need be. Well, he was right. He called who he thought was going to respond with the tow and they both got my truck and trailer to his shop.
With their shop full of trucks they were currently working on, they squeezed me in immediately to get it scanned to see why it died just running down the highway. They said it was probably the tone ring on the crank as they are a common problem. That is exactly what it was.
It was about 12:00 noon on Friday and they knew I was trying to get to Atlanta right away. Several phone call for parts proved there was only one of those things in the country, and it was already spoken for. This was not good.
They had a blown ecodiesel in their shop they took apart and the tone ring on it was bad too. They called the dealership again to see if there were any cross reference parts and found one in Virginia which was 6 hours away. I asked them if I rented a car to pick it up and was back by morning, which was a Saturday, would they do the job for me. Matt, one of their mechanics said he would do it. They normally didn't work weekends but he said he would. In the mean time while Chris was getting ready to call to secure the Virginia part he ended up talking to one of the dealerships again. They said they had a new engine sitting at their shop and if he wanted to come and remove what he needed they would just order replacements for it. Off Chris went to the dealership with his tools and comes back with a new tone ring and crank shaft sensor.
Matt jumped on the truck rightaway. Unable to finish that day they drove us to a hotel with some great recommendations for the evening. Matt came into work to finish up the job Saturday morning and the Chris came to pick us up from the hotel.
They locked the trailer up in their shop for us over night and by the time we got to their shop the next day the truck was ready and hooked up to the trailer pointing south.
It took CT Diesel less than 24 hours to get us off the highway, diagnose, find an impossible to locate part, repair and get us back on the road the next day
You can't asked for a more knowledgable, kind and helpful company to do business with. I find out while I am there they really are a full service truck center that can back up there ads.
If your in the area or want to travel a bit to have CT Diesel do your work, you will not be disappointed.
Thank you Chris and Matt!
I had an issue with my truck I went over there for help and I found it I would really recommend this place for any diesel mechanical issues
Every time I’ve stepped foot into the shop I’m welcomed back with a smile and a what can we do for you today. Chris is, has been, and always will be straight forward and honest with you as well as Wayne and the rest of the guys down there at CT Diesel Performance. Fair pricing good quality work. The first time I spoke with Chris about the vehicle I was buying he told me everything it needed before I even bought the truck no bs no sales bull, just straight forward honesty, and that is why I go back to him every time I need something. If you’re looking for honest good work Go to CT diesel you will not be disappointed. Thanks Folks.
The work they done on my 2017 Ram diesel was excellent and very pleased with the performance of engine!!
Chris and his employees are top notch!! They went above and beyond to make sure I was completely satisfied with my diesel truck repairs!! I would highly recommend them for all you vehicle repair needs, be it diesel or gasoline.
Excellent work and quick turnaround. Has always been very responsive and helpful. Chris and his staff are very knowledgeable as well. Highly recommended.
"Another above and beyond job by the crew at CT Diesel Performance! They handle all our work and we've always been happy!" We do diesel performance, as well as full repair service on all diesel and gasoline vehicles. Shop Hours. We're just 10 miles south of Lexington.
Diesel performance specialists. We can help you get your diesel in top shape. We do the installation of all the performance products we sell. But feel free to give us a call for all your needs any time of day. Email: chris@ctdiesel.us Phone: 859-699-8712.
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