Category: | Store, Store, |
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Address: | 1801 Button Ln, La Grange, KY 40031, USA |
Postal code: | 40031 |
Phone: | (502) 225-4402 |
Brought package last Sunday to go outside Boston, MA knowing I was late thinking it'll get there whenever. This wonderful, pleasant, Professional gentleman said it'll be there mid-week. I was shocked. He's like no big deal, it's not that far away. And it was only $13. Last year same package was $22 and 3 weeks through post office. Highly recommend!
Excellent Customer Service!
The employee at the counter was very helpful.
I will no longer go to the Staples store in the same plaza because of their terrible customer service. The UPS store can help me with everything I need and is a pleasant atmosphere.
I've used this UPS Store a number of times and have always received quick and courteous service. The team members are well trained and helpful. I recently needed to send a package to Canada and the employee I worked with went above and beyond. She ensured I had all the correct paperwork completed. Made copies of the paperwork that need extra copies, and had the UPS driver sign a document required by Canadian law and then emailed me the signed copy. The team members at this store are a credit to the business and I will always do my shipping there.
I have shipped through your location and always found it to be easy and the staff friendly. Today I went to Staples for a print job, and within seconds of poor customer service walked out the door, I recalled that your store was around the corner and did do copy work. I has a great experience from the 1st moment I came in and explained my needs. I then met Rachel Wise, she listened to my needs and quickly worked with me to get my order made, complete and I was back to work from lunch in a timely manner. It is harder and harder these days to find quality customer service, I only hope all of your employees emulate the performance I observed today by Ms Wise.