Address: 5720 Deale Churchton Rd, Deale, MD 20751, USA
“The pharmacist and staff are always very pleasant , knowledgeable and helpful. They always have my prescriptions ready when they say it will be, so its always quick to get in and out with usually no lines or wait. Plus they know me and my family on a first name basis. Thanks for a wonderful experience!”
Address: 5809 Deale Churchton Rd, Deale, MD 20751, USA
“I moved to the West River area about 4 years ago. I needed to find a new pharmacy, among other things. I tried CVS, and found myself standing in long lines to get my prescriptions. The entrance is in one corner of the building, and the pharmacy counter is in the opposite corner, meaning you have to work your way through isles of merchandise and impulse purchases. All of the goods are overpriced compared to other stores. I had some bad experiences with the CVS staff. In one experience, I stood in line only to be told that I had a problem with my insurance and I had to stand in another line. While there, I could see training posters about customer service and pledges with signatures on them. After I got my insurance problem straightened out, I was told to go back to the end of the prescription line. Another 20 minutes of standing! I switched to Walgreen's. They had the same retail focus as CVS, but they didn't push merchandise as heavily. There was a drive up window, so I could avoid standing in line. But, the service and reliability was awful. They were frequently out of basic drugs. Once, I was told to drive to another Walgreen's 22 miles away to get my prescription filled. I saw an ad for Deale Pharmacy in Bay Weekly, and noticed that they would do deliveries in the South County area. This is an old fashioned, independent, non-chain pharmacy. The pharmacist is a caring man, and the staff is helpful. If you live near Deale, I recommend supporting this local business that will serve you so much better than a chain store.”
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