Category: | Plumber, Home goods store, Store, |
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Address: | 812 W Patapsco Ave Suite I, Baltimore, MD 21230, USA |
Postal code: | 21230 |
Phone: | (410) 864-0435 |
Website: | https://www.rotorooter.com/baltimore/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Excellent service. I will say that our issue wasn't completely solved on the first try, but the measure of a company that does right by their customers is their follow-through on their service. After one call to a supervisor to discuss what had been done to date and how I would like to proceed, they took care of us with exceptional customer service.
Know that their pricing is higher than other plumbers because they're designed to fix emergencies quickly. If you don't have an emergency, another plumber will be less expensive, but roto-rooter will come out same day in most cases. And when it truly is an emergency, that's worth it.
Tech 5765 Joshua was amazing. He arrived very fast after we called within 30 minutes for our hot water supply line emergency. he diagnosed the problem quickly. He explained our issues throughly and made the repair and got our service restored such a stress reliever. I recommend him and roto rooter 5 stars and will be using them again.
Plumber (Nicky) came out at midnight and install a new sump pump. He provided great service. Restoration team was booked until next day. However, they (Jamal) provided knowledgeable information and help with insurance claim.
Personable, professional, accommodating... highly recommended! The staff that answers the phone are kind, patient, explains things until I understood and assisted me with emergent scheduling. The technician/plumber arrived on time, was courteous, explained pricing and necessary steps. The following day the adjustor came on a day off as I had to work (I am an ER nurse) and then once he followed up with my homeowner insurance we were forced to reschedule based on Allstate's timeline. Two technicians came on Saturday evening to begin the damage control/work; they explained what they were doing and what to expect next. This has been a phenomenal experience in a moment of distress. I highly recommend this company.
Tech Josh, #5765, was beyond helpful and very courteous. He quickly assessed the problems and was able to take care of it. He ensured that the job was done correctly and the area was cleaned thoroughly when he finished. He also took time to explain what had happened and how it could be prevented. He also took extra time to answer all my plumbing questions that were not even associated with the problems we had called about.
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Call 410-864-0435 for the nearest Roto-Rooter plumber in Baltimore, MD. Our plumbing services cover drain cleaning, toilet repair, water heater repair and more.
410-628-2011 Mr Rooter Plumbing of Greater Baltimore plumbers are all licensed, bonded, and insured, meaning you can rest easy when you call for our help. We gu...
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(410) 864-0435; View Profile. ... View Profile. Roto-Rooter Plumbing & Water Cleanup. 505 Progress Dr Ste 119 Linthicum Heights, MD 21090 (410) 433-1006; View Profile.