Modern Home Services Company

The delivery was sooner than expected, the staff kept me informed of delivery status, they were professional, polite, and efficient. I could not be happier with the entire delivery experience.

Needed a part for my electric dryer so gave Modern Home Services a call to see if they could help me out. The girl that answered the phone was very helpful and the gentleman that waited on me in store knew exactly the problem I was experiencing & was very knowledgeable & friendly. The part was in stock thankfully & reasonably priced.

Contacted Modern Home Services on 12/26/18 at approximately 5:30 PM, the answering service had a technician contact me within 10 minutes. The technician from the onset was polite and informative. An appointment was scheduled for the following day. 30 minutes prior to the appointment today, the serviceman Stan called to confirm the appointment and state that he was en route. Stan arrived, assessed my furnace and determined he was able to complete the repair. Stan was extremely communicative during the repair. Lastly, the repair worked and my heat has now returned. Stan's work was professional, efficient, and cleanly!

Although Modern Home Service's retail space may not feel all too "modern", the customer service is fantastic and that is what truly helps get our projects done at the end of the day!

They take the time to ensure that they understand the problem your appliance is having, and if it's DIY-able they can walk you through step-by-step as to how to fix the various things that could cause that issue. Great customer service, I hope that Modern Home Services will be here for years to come!