SEPHORA inside JCPenney

Contact and Address

Category:	Clothing store, Store,
Address:	11130 Mall Cir, Waldorf, MD 20603, USA
Postal code:	20603
Phone:	(301) 645-3925
Website:	https://www.sephora.com/happening/stores/waldorf-jcpenney-at-st-charles-towne-center

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(February 22, 2020, 9:10 pm)
Waldorf is not a great store—it’s small and understaffed, but the staff I’ve dealt with have been wonderful, especially Princess. She was very polite and understanding with three customer groups at 5 minutes to closing (anyone checking the Google listing for hours should know they close at 9, not 9:30) and tried to help everyone.

There should be two people on staff at closing—we all could have been assisted and on our way much faster if there were two staff members.
(February 16, 2020, 8:34 pm)
The staff was attentive and Kind. Princess especially was awesome!
(February 4, 2019, 6:30 pm)
This place is great all the ladies they’re really nice and helpful I also have had no issues with finding an item I needed
(January 10, 2018, 7:41 pm)
It’s a cool store staff is always nice; however they should consider hiring more staff it’s always one person on the floor while the other is at lunch. They are low inventory especially RIHANNAS collection. Other than that the staff is very friendly so I’m giving 4stars to the staff for their customer service.

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