Address: 6420 Freetown Rd Ste 135, Columbia, MD 21044, USA
“Very helpful, kind, and efficient! 10/10 would recommend!”
Address: 4824 E Baseline Rd, Mesa, AZ 85206, USA
“Lived here for 2 years and it was great, until the interior and exterior of the apartment started to reveal poor installation of hardware and carpeting. It's my understanding they have more renovated units now however. Definitely get a renovated one if possible! I also find it annoying that they painted the exterior a nice fresh color but did not come back and do the finer details so as you get closer it looks terrible as spots are missing and lines are not straight. Additionally, within the past month, communication with the front office has been extremely poor both via phone call and email. The same goes for reaching maintenance- it's virtually impossible. I'm not sure what happened because they used to be super responsive. Possibly new management in the office? Disappointing for sure considering my experience had been a 4/5 here, but poor communication and poor quality knocks that down some. UPDATE: Rhonda, the new manager, called and explained how the office was transitioning new staff in and apologized for the delay in communication. I appreciated her reaching out and being very responsive once she was aware. Looks like the contracters have also been making the appropriate updates to the grounds with new signage and painting! Hoping for a smooth move-out!”
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