| Category: | Car repair, |
|---|---|
| Address: | 10781 Birmingham Way, Woodstock, MD 21163, USA |
| Postal code: | 21163 |
| Phone: | (410) 418-9670 |
| Website: | http://www.elitecarcareservices.com/ |
| Monday: | 9:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 6:00 PM |
| Wednesday: | 9:00 AM – 6:00 PM |
| Thursday: | 9:00 AM – 6:00 PM |
| Friday: | 9:00 AM – 6:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
We have an almost 15-year-old car that my daughter drives, that has suddenly decided it sometimes doesn't like to start.
Phil could have sold us on replacing plenty of possibly unnnecessary and expensive parts, but he wisely stuck to just replacing the battery (which needed replacing anyway), and seeing if that fixes the problem.
Hopefully so, but no matter what, there was an extra bonus: he pulled out a dent in the bumper that has been there for years - at no charge! Some body shop probably would have charged us hundreds to do that, and kept the car for days.
Thanks Phil - you're the best!
Initially I came in for an oil change and didn't think too much about getting any service done. Phil checked out my breaks along with some other things and told me about the issues I could run into and suggested some services that would need to be done. He wasn't pushy about it and said it's one of those things that should be done either now or eventually down the road if I want to keep my Grand Cherokee for the long haul. Instead of doing the oil change at that time, he told me to bring it back in a few days to do the service and he'd do the oil change then. I appreciate Phil's honesty and that he was able to have my car done the same done. He's upfront with the costs and even gave me a military discount. I'll gladly be going back to him in the future.
Best way to describe Phil and his team: highly professional, trustworthy, knowledgeable, and very personable!
Phil detailed the causes of the leak (sunroof issue), laid out an easy and comprehensive repair process and the problem was solved!
I would highly recommend Phil and his team to anyone who needs a mechanic they can trust and who will get the job done right the first time at a reasonable price and in a timely manner!
Phil was very knowledgeable and professional in helping with my Mazda. He explained everything he would do to check for the issue and kept me updated on the progress.
Phil is great - very personable and knowledgeable. I came in with my check engine light on, about an hour from home. Phil explained that while he didn’t have the part in stock, he would order it and have the vehicle ready the next day. He was very communicative and upfront about the cost, and I truly believe he charged fairly and honestly, even though he easily could’ve taken advantage of the urgency of my situation - I had a big trip coming up the following week. Phil is straightforward, honest, and stands by his work. Highly recommend!