Hwang's Decorating

Had a very good experience with staff at empire hearing & audiology, 1540 central avenue, albany today. They were professional & provided great customer experience.

I had a problem with one hearing aid, called, and had same day service and updating on both aids by Toni the local rep. Great service!!!

Great service. Answered all of our questions and gave us the best hearing aids tailored to us!

Acknowledging a hearing loss for me was and is a traumatic experience. I never imagined that I would have issues with my ability to hear. Hearing loss is complex with many difficult problems over the years. Toni has always met my individual crisis with a caring and responsive evaluation of my needs. Toni is easy to speak with, friendly, caring, knowledgeable and professional. She provides excellent service when cleaning and adjustments are needed. Her friendly staff, Karen, is capable and provides prompt service. I have always had great service and a caring ear to hear and resolve my problems.

Toni is fantastic to work with! She has helped me to get the best audio from my hearing aid! She is very friendly, and never tries to rush you! Thank you for a fantastic job well done!