Category: | Electronics store, Store, |
---|---|
Address: | 14937 Shady Grove Rd C, Rockville, MD 20850, USA |
Postal code: | 20850 |
Phone: | (301) 279-8860 |
Website: | https://www.russellcellular.com/?y_source=1_MTExNTM4NzItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D |
Monday: | 9:00 AM – 8:00 PM |
---|---|
Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 8:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
Darrell was very friendly and helpful with ordering our new phones. Great customer service. Wayne is now my favorite Verizon guy!! He treated us like gold setting up our phones. SO helpful, professional and patient! Wonderful experience! Highly recommend shopping there. We willing definitely be going back in the future!!
I bought my last phone from Wayne, and did a superb job with this time. He is professional, courteous, and knowledgeable about his products. Plus, he is very likable and friendly, and that is the type of person that I like to do business with!
I’ve been going to this Verizon store for years and it is because of their manager Darrell. He is always so pleasant and would always go above and beyond to serve his customers. I have been to other Verizon store and it is not comparable to the service you would get from this location specifically from Darrell.
The staff (Darrell and Erica) was very patient and helpful. They explained our options to us and made sure that we left the store with our new phones ready to use.
Wayne is amazing! My husband and I both wanted new lines. We came at 7pm, an hour before closing. Wayne helped us all the way through and solved all our issues until past 9:30pm! An hour and a half past closing! We both brought our own phones which makes things a bit tricky, but Wayne was patient and made sure everything was set up correctly. A friendly spirit, genuinely cares for his customers. Highly recommended!