Address: 50 Water St, Newburyport, MA 01950, USA
“A fantastic bike shop with outstanding customer service! I’ve been a regular with several bike shops around the country. The folks at Riverside (sales and service) always exceed my expectations. I’ve witnessed Phil, Ryan and Scott consistently deliver grins and happy smiles to riders even on a busy Saturday when the shop is swamped. This spans everything from quickly fixing a flat or adjustment of a seat on a family bike to tuning high end bikes to deliver a better, smoother and optimized ride. Sales is awesome too. It’s never just a transaction; Tom & Ryan are the real deal. They ride consistently; ride what they sell; and make sure you are delighted with your purchase. This applies to everything small (buying a water bottle cage or lights to make commuting safer) to large (demoing multiple bikes to make sure you find the ride that you love vs the ride you just like). Their group rides are outstanding too. If you are looking for a wonderful shop, stop in and introduce yourself. Shops with people this good are far and few between, I highly recommend Riverside.”
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