Category: | Plumber, |
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Address: | 439 Main St Suite 2, Hudson, MA 01749, USA |
Postal code: | 01749 |
Phone: | (978) 562-9959 |
Website: | http://www.demelohvac.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
It all starts with the front office. Donna always answered the phone when I was calling for information and a quote. When she needed to call me back with information she didn't know, she called back right away, not hours later. Then the plumbers were on time, respectful of my property, answered all my questions about the new water heater and about the install itself. Overall a very professional company. I will stay with DeMelo as a plumbing service from now on.
We were having trouble with our furnace. It was only blowing cold. Demelo sent someone over straight away to have a look. The job wasn't pretty as it involved climbing around in an attic crawl space. But the guy sent out was super friendly and knowledgeable. He described everything he was doing, and taught me quite a bit about how my home heating system worked. I was also amused that he tried to give me credit for fixing the problem in front of my chilled wife. She knew better, but it was a great customer interaction. The problem was sorted, the heat was running, and we all had a good laugh. I will definitely be calling this team again if I have issues.
Thank you
Quick response, professional, positive and quality work. Demelo has serviced and currently maintains our AC system as well as our heating system, including radiant floors, radiators, replacement of our hot water tank and several ancillary components. We have young children and they were quick to arrive in emergencies. Special thanks to Arianna, Steve, Chris, Dave and Aidan - truly above & beyond.