Address: 9 High St, Woburn, MA 01801, USA
“I went to the Hot Tub Show in Marlboro looking for a repair company. I was not interested in a new jacuzzi. My wife and I had never been to one and did not know what to expect. The people from Crocker sales were amazing. We ended up purchasing a new Healthy Living 7.5 Spa. The sale took place on a Sunday and I was told to go ahead and call on Monday to schedule delivery. I waited an extra day and called on Tuesday. That is when it all started. You would think that once the sale is done they would just shuffle you along through the process. Nope not the staff at Crocker Sales. I was pleasantly surprised by the level and effort they went through for me to make sure every question was answered and all my needs were met. I can not say enough about the entire organization, Sales Department, Customer Service, Service Manager right down to the staff that delivered the spa. They were prompt, courteous, expeditious but thorough. They went through the startup and chemical doses required to keep the spa. I am simply blown away by the level of professionalism that each and every person I have had the pleasure of interacting with has demonstrated. Customer Service is a dying breed in many companies, not Crocker Sales. Thank you, it has been a pleasure.”
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