Home Instead

My deepest appreciation to Home Instead Nowell for treating our elders with the respect and dignity they deserve. It is very rare these days to find a company so knowledgeable with both elder care and compassion. My challenges of being out of state during a pandemic and caring for my parents over the phone miles away weighted heavy on me. Home Instead not only provide my parents with the care they need but the piece of mind I need knowing they are able to remain safe in the home they have resided in for over sixty years. Jay, Nancy and staff have been able to communicate with me every step of the way . It is very clear to me Todd the owner of Home Instead Norwell has a winning team. Jay's meticulous attention to detail and his tenacious management style exceeded our expectations. My dad actually calls Home Instead "Jay's Place" I am pleased to offer my strongest possible recommendation and
endorsement for your parents to receive what my parents have been able to receive with Home Instead.
My complements to a senior care provider that does what they promise.

Very best regards,

J. Barns

Home Instead provided home care for my husband who was wheelchair bound, and in failing health. From the moment we contacted Home Instead we knew we were in good hands with kind, and caring professionals. It was important to my husband, to me, and to the family, that my husband stayed at home for his health and well being even though health professionals at the rehab facility where he had been staying after being hospitalized, advised us that he should be placed in a nursing home because home health care would be very difficult. He wanted to be home, and we wanted him to be home, for his emotional and physical health, as well as peace of mind. We were able to keep him home because of Home Instead.

Home Instead provided both my husband, and me support and services that comforted us both, alleviated stress, and helped share the burden that caring for someone in failing health can bring. The health caregivers worked with my husband for personal care, meals, and physical therapy routines, keeping him calm, engaged, and feeling valued. They also came with us to doctors' appointments, providing assistance, support, and advice. He couldn't be alone so Home Instead provided me with respite care, which was well appreciated. Even on short notice, Home Instead sent us much needed help.

The Home Instead caregivers are professional, kind, caring, knowledgeable, personable, and empathetic. I felt as supported as my husband was, relying on Home Instead people such as Mary, one of the supervisors, for much needed advice and support during a time that was extraordinarily difficult. Mary was here often, and took personal interest in my husband's and my well being. I valued her professional opinion, caring nature, and engaging personality, as did my husband.

My husband passed away after a long illness. Home Instead was there for us when the decision had to be made for him to go to the hospital, and they provided emotional support. Even while he was in the hospital, and deathly ill, Home Instead kept in touch with me to provide support.

I often sing the praises oh Home Instead to people who ask about my husband's illness and his care. I highly recommend the caregivers at Home Instead including the administrators who take a hands-on approach. I could not have cared for him at home without the assistance of Home Instead, as well as family members.

A class act company. All the office staff and caregivers we have worked with have been caring, kind and very professional. Thanks to Home Instead they have given us a sense relief and comfort in caring for my wife who has Alzheimer/dementia. I can't say enough about the caregivers they have been matched well with my wife. We are very comfortable with our future journey with my wife's care and Home Instead.

Five star organization. Go above and beyond to meet your needs. Staff is knowledgeable, professional & compassionate. I highly recommend Home Instead , for senior care. The commercials are great too.

Home Instead truly cares about its employees. Senior staff there are respectful and beyond professional. They listen to employees and invest soundly in making things work on both ends for employees and clients, by ensuring a good match between them. Home Instead is fair and promotes high standards workplace values, including fair wages and perks. As their employee, I feel compelled to say that they are part of a dying breed as companies with such standards are hard to find. That's for sure.