Charlotte Stephenson A ProMedica Senior Living Community

We had to move our Mother from this wonderful assisted living facility recently due to medical issues. They are the best here at Pro Medica Charlotte Stephenson! Mom enjoyed her time here very much and we appreciate all of the wonderful, caring, atmosphere. The staff kept us informed about Mom's condition as needed & gave her quality care. May God bless you all. Thank you so much!

I visited the care team at Charlotte Stephenson Manor recently to connect with them on their not-for-profit status under ProMedica Senior Care and the opportunities this allows for grateful resident and family giving to support our Memory Care Fund. This fund enables actionable gratitude from grateful families and allows for grantmaking back to the residents, families, and the care team of Charlotte Stephenson Manor to support residents and families along their journey with aging and/or memory loss.

Charlotte Stephenson Manor is a beautifully maintained center with a great reputation for providing excellent care. There is much longevity within the team, which is so important to promote the best care. The center is very clean and they have invested much in training their team members, especially in the best techniques to care for and support those with memory loss.

The team was so warm and welcoming. They are clearly very devoted to providing the best care and relationships I hope to be able to connect again soon.

My mother is a new resident in the memory area. Her transition to Charlotte Stephenson Manor is still in progress but everyone on the staff has been wonderful. The admission team went above and beyond to make things easier for us and continues to check in to be sure that mom has everything she needs.
I’ve been able to visit with my mom twice since she moved in a few weeks ago. The vestibule visit isn’t quite like going inside but it’s great to see and hear her with just a window between us.
I’m so happy that there was a place like this available for mom when she needed it.

My mother is currently in Charlotte Stephenson Manor. It was an emergency to get her in there within a very short period of time. Brittany and the staff worked hard and made it happen. Once there, my mom had an adjustment period but adapted well for someone with dementia. Three weeks after becoming a resident there, I was no longer allowed to visit inside due to COVID. I often come to the window or call my mom on the phone and she is doing very well. I’m looking forward to being able to visit in person someday soon. In the meantime, I know she is safe and secure and well taken care of. Thank you to everyone for being so good to my mom.

Four years ago at 94 Mom could no longer live alone. After looking at several different places my brother and I chose Charlotte . We have never been sorry. Mom never wanted to be in an assisted living facility but after a short time she said she really likes it here and is glad she came. The staff are very helpful and friendly, the facility is always kept clean and in excellent condition. The nursing care is all that I wanted and there are plenty of activities for mom to attend if she chooses. I guess what makes me happy about choosing Charlotte is Mom telling me " I really like it here, I'm glad I came."