Category: | Car rental, Health, |
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Address: | 40680 Garfield Rd # 2B, Clinton Twp, MI 48038, USA |
Postal code: | 48038 |
Phone: | (586) 992-1024 |
Website: | https://lovingtouchtransportation.com/ |
Monday: | 5:00 AM – 9:00 PM |
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Tuesday: | 5:00 AM – 9:00 PM |
Wednesday: | 5:00 AM – 9:00 PM |
Thursday: | 5:00 AM – 9:00 PM |
Friday: | 5:00 AM – 9:00 PM |
Saturday: | 5:00 AM – 9:00 PM |
Sunday: | Closed |
The driver was a few minutes early and my dad was still eating lunch. He kindly said he could wait. He was kind and careful with my dad wheeling him into the van and securing him. As he wheeled him out of the van he asked before moving my dad into the new building
I had an excellent experience using this service to transport my dad to the hospital for surgery, as he is wheelchair bound and it is difficult for him to transfer. I booked the service the day before his surgery, as I had little notice from the hospital. They came through for me in a pinch with flying colors. Driver Erin could not have been nicer or more professional. The van was very clean, and dad could be transported in his own chair, with a ramp and many safety belts for his protection during transport.
As the original founder of this company I am glad to hear the great reviews from clients again. When I sold this company we had an excellent reputation in the community for great customer service, on time pickups and returns, clean vehicles, professionally uniformed drivers with the Loving Touch attitude you would expect.
Apparently that was lost for a couple of years, but the new owner Matisse has restored order and is on the right track. I hope the LEGACY of Loving Touch Transportation lives on for Decades to come.
My family and I have interacted with the owner, schedulers, and some of their drivers.
Very professional, but also genuinely VERY helpful, and accommodating.
They're truly try their best to help.
Good people all around.
Truly a blessing to have good care in time of need. Having good people with transport really sets the tone for rest of the day.
God bless them!
Edit/ Update:
Having dealt with these wonderful, professional, caring people for some time now, I felt like writing another positive review, but I think Google only lets you write one. So here's an edit/ update.
They really do their best to accommodate all changes that can occur. They seem to have a SOLID plan in place to accommodate situations that come up. Top notch!
I used Loving Touch Transportation to help transport my elderly mother to an appointment and back. When she needed to have medication picked up, they went out of their way to help her get them after to help her get them. The people who work here are truly caring and professional when transporting your loved ones. I highly recommend them!